Privacy Policy
Last updated: March 2026
1. Information We Collect
We collect information you provide directly, including your name, email address, phone number, location, and project details when you submit a form on our platform.
2. How We Use Your Information
We use your information to:
- Connect you with relevant local professionals
- Process your service requests
- Send you quotes and updates about your requests
- Improve our platform and services
- Communicate promotional offers and updates (with your consent)
3. Data Sharing
We share your information only with the professionals you choose to connect with. We do not sell your personal information to third parties. We may share anonymised, aggregated data for analytical purposes.
4. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyse usage, and deliver targeted advertising. You can manage your cookie preferences through your browser settings.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
8. Children's Privacy
Our Service is not directed to children under 16. We do not knowingly collect personal information from children under 16.
9. Contact
For privacy-related inquiries, please contact us at privacy@heypro.co.uk.